Terms & conditions
General Rental Terms
Ferienwohnungen Fischer · Karlsruhe
01 Subject of the Contract
The rental agreement for the holiday accommodation described herein has been concluded in a binding manner.
The accommodation is rented to the tenant for the specified contract duration exclusively for holiday purposes and may only be occupied by the maximum number of persons stated in the rental agreement.
02 Rental Period
On the day of arrival, the landlord makes the rental property available to the tenant in the condition stipulated in the contract.
Arrival and departure times are either specified in the booking confirmation or are to be arranged individually.
You will receive an invoice at the email address provided during booking and must transfer the amount within 7 days.
If check-in is scheduled to take place within 7 days or on the same day as the booking, the transfer must be made in real-time, or payment must be received prior to check-in.
03 Cancellation by the Tenant
The tenant may withdraw from the rental agreement prior to the start of the trip, subject to the conditions below. For evidentiary purposes, the notice of cancellation should be submitted in writing.
If the tenant withdraws from the rental agreement, they must pay a flat-rate compensation for expenses already incurred by the landlord and for lost profit, in the following amounts:
Cancellation is free of charge up to 14 days prior to the scheduled arrival date.
If cancellation occurs less than 14 days prior to the arrival date, the cancellation fee is 100% of the total rental price.
On the day of arrival, in the event of a no-show, or in the event of early departure, the cancellation fee is also 100% of the total rental price.
No security deposit is required.
The tenant reserves the right to prove that the landlord incurred no damage or significantly less damage.
Upon withdrawing from the contract, the tenant may nominate a substitute tenant who is willing to step into the existing contractual relationship in their place. The landlord may object to the third party taking over the contract if that person appears financially or personally unreliable.
If a third party enters into the rental agreement, both that party and the original tenant are jointly and severally liable to the landlord for the rental price and any additional costs arising from the third party's entry into the agreement.
The tenant is advised to take out travel cancellation insurance.
04 Termination by the Landlord
The landlord may terminate the contractual relationship before or terminate the rental agreement without notice after the rental period has commenced if, despite a prior reminder, the tenant fails to make the agreed payments (down payment, final payment, and security deposit) on time or otherwise acts in breach of contract to such an extent that the landlord cannot reasonably be expected to continue the contractual relationship.
In such a case, the landlord may demand compensation from the tenant for expenses incurred up to the time of termination and for lost profit.
This also applies if the tenant has previously stayed in one of the landlord's accommodations and wishes to stay again, provided the accommodation was left in a heavily soiled condition or damage was caused during the initial stay.
In this instance, the landlord reserves the right to cancel a previously confirmed booking without notice and to refuse to host the tenant again in any of their accommodations.
05 Extraordinary Circumstances
The rental agreement may be terminated by either party if the performance of the contract is significantly hindered, jeopardized, or impaired due to force majeure that was unforeseeable at the time the contract was concluded.
Both contracting parties are released from their contractual obligations. However, they must reimburse the other party for services already rendered.
06 Tenant Obligations and Liability / Administrative Fee
The tenant undertakes to treat the rental property, including its inventory, with the utmost care.
The person or company making the booking (contractual partner) is jointly and severally liable for all damage or loss caused by themselves, registered or unregistered accompanying persons, visitors, or other third parties who gained access to the accommodation at the behest of the person making the booking.
In the event of damage to or loss of items requiring repair, replacement, or administrative effort, the landlord charges a time-based processing and administrative fee in addition to the actual costs for materials, replacement, or tradespeople.
The administrative fee is calculated based on the actual time spent at a rate of €200.00 (net) per hour or fraction thereof for organization, travel time, coordination of tradespeople, or errands.
The person making the booking expressly reserves the right to prove that the landlord incurred no damage or expense, or significantly less damage or expense, than the claimed fee.
The tenant must immediately report any damage occurring in the rental premises to the landlord or a designated contact point (property management), unless the tenant is personally obliged to rectify the damage.
Waste, ash, harmful liquids, or similar substances must not be disposed of in the sewage system. If blockages in the sewage pipes occur due to non-compliance with these regulations, the person responsible shall bear the repair costs.
In the event of malfunctions affecting the rental property's systems or facilities, the tenant is obliged to take all reasonable measures to help remedy the malfunction or to minimize any potential damage.
The tenant is obliged to notify the landlord or the property management immediately of any defects in the rental property.
07 Landlord's Liability
The landlord is liable for the accuracy of the rental property description and is obliged to provide the contractually agreed services properly and maintain them throughout the entire rental period.
The landlord's liability for property damage resulting from a tortious act is excluded, unless such damage is caused by an intentional or grossly negligent breach of duty by the landlord or their vicarious agents.
The landlord is not liable in cases of force majeure, such as fire or flooding.
08 Keeping of Animals
09 Amendments to the Contract
Side agreements, amendments, and supplements to the contract must be made in writing.
10 House Rules and Property Rights
Tenants are expected to show mutual consideration.
In particular, disruptive noises—such as slamming doors and activities that disturb other residents with noise or impair the peace of the premises—must be avoided. The guest undertakes to strictly comply with the house rules provided on-site or transmitted prior to arrival (particularly regarding quiet hours, smoking bans, party bans, and maximum occupancy limits).
A serious or repeated violation of the house rules entitles the landlord to immediate termination or cancellation of the accommodation contract without notice and to the immediate exercise of property rights (exclusion from further use and a demand for the immediate vacating of the accommodation).
In the event of termination without notice for good cause due to a culpable violation, the landlord’s claim to the full agreed remuneration remains valid. However, the landlord must offset the value of any saved expenses.
11 Choice of Law and Place of Jurisdiction
German law applies.
The Local Court (*Amtsgericht*) in whose district the defendant has its general place of jurisdiction shall have jurisdiction over all disputes arising from this contractual relationship.
For lawsuits brought by the landlord against merchants, legal entities under public or private law, or persons who do not have a general place of jurisdiction in Germany, who have relocated their domicile or habitual residence abroad after the conclusion of the contract, or whose domicile or habitual residence is unknown at the time the action is filed, the landlord's domicile is agreed upon as the exclusive place of jurisdiction.